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Revolutionizing Customer Service and Maintenance

Smart & Simple

Enhance your products and assets with Smart IDs.

Transform your service hotlines, streamline your business processes, and significantly boost customer satisfaction.

Trial version
Begin your trial period now.

Smart ID

Seamlessly integrate Smart IDs with all your products and assets in just minutes, no hardware or software installation needed. Customers and employees can quickly and easily access master data, documentation, and a messaging feature by simply scanning the QR code.

Master data
Documentation
Messaging feature
enhance your products with smart id

Customer Service

By scanning the Smart ID’s QR code, your customers gain instant and effortless access to essential information such as product data, drawings, specifications, and manuals for:
  • any type of equipment, cars, and
  • real estate.
Your customers utilize the Smart ID's messaging feature to send:
  • call-back requests, and
  • service requests.
enhance your assets with smart id

Maintenance

By scanning the Smart ID’s QR code, your employees instantly and effortlessly access crucial information such as asset data, drawings, specifications, and manuals, relevant to the maintenance of any property, plant, and equipment.

Your employees utilize the Smart ID's messaging feature to send and report:
  • inspection results,
  • service requests, and
  • safety issues.
tag your sites with smart ID

Streamline your operations

Enhance defect handling efficiency and minimize rework on construction sites.

Scan QR code to access project data and documentation easily.

Utilize the integrated messaging feature to report:
  • defects
  • inspection results

Smartphones

Today's smartphones are professional communication devices with many sensors on board. Utilize smartphones and their built-in sensors for quick and easy acquisition of real-time data.

GPS
Video / audio
Operating status
GPS

Track your service teams

Get alerts as soon as your service teams leave or arrive at certain locations.

Download AIRdBASE Track.it for IOS or Android.
Download on the App Store Get it on Google Play
VISUALISIERUNG

Interaktive Pläne

Mit einem Klick erhalten Sie schnellen Zugriff auf alle:
  • Daten
  • Zeichnungen
  • Spezifikationen
  • Schadensmeldungen
  • Handbücher
  • Serviceereignisse
keep it smart and simple

Smart IDs

Want to know more? Get in contact.