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#1 Digital product passport

Revolutionize customer service, management and maintenance of machines, systems, devices, vehicles and buildings with the help of Smart DPP.
Smart DPP are digital product passports and part of the EU Ecodesign Regulation 2024/1781 (ESPR) to create a framework for setting requirements for sustainable products.
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Digitaler Produktpass

Customers and employees scan the QR code with the smartphone camera and thus get mobile access to:

Product data
Documentation
Messaging feature

That's how it goes

digital product passport

Limitless options

With a scan of the QR Code, customers and employees have mobile access to product data, data sheets, plans and manuals for:
  • Machines
  • Plants
  • Devices
  • Vehicles
Customers and employees use the message function of the Digital Product Passport to send:
  • Service requests
  • Complaints
  • Resale inquiries
digital product passport

Added value

Comprehensive digital product documentation reduces service requests. Digital documents reduce paper consumption and protect the environment. The integrated messaging function simplifies and accelerates customer service, complaints and resale.
  • Higher customer satisfaction
  • Stronger customer loyalty
  • Less CO2

Products

Customer service & resale

Digital product passport

  • Machines
  • Verarbeitungsmaschinen
  • Kraftmaschinen
  • Plants
  • Devices
Customer service & resale

Digital vehicle passport

  • Passenger cars
  • Trucks
  • Motorcycles
  • Bikes
  • Wasseraufbereitungsanlagen
Administration & maintenance

Building and plant information system

  • Industrial plants
  • Energy systems
  • Production
  • Hospitals
  • Residential buildings
digitaler produktpass

Batterien

  • Gerätebatterien
  • LV-Batterien
  • Autobatterien
  • Industriebatterien
  • Traktionsbatterien

Starter package

IoT platform

Data model

The digital product passports are managed on an IoT platform.

User management

Users are assigned to user groups. Access rights can be defined for each user group.

Smart DPP Management

Digital product passports are set up and managed here.

Customer Service & Resale

The service requests, complaints and resale inquiries received via the QR Code scan are managed here.

Maintenance

The machines, systems, devices, vehicles and buildings can be linked to maintenance activities such as recurring maintenance and inspections.

Document management

In document management, machines, equipment, vehicles and buildings are linked to all relevant documents such as data sheets, manuals and plans.

Interactive plans

Interactive plans can be created from PDF documents which can be used to access machines and systems.

Sensors

The machines, systems, devices and vehicles can be linked to sensors.

System requirements

IoT platform & smart DPP

Smart & Simple

The solution is completely web-based and requires no software installation.

The smartphone camera is sufficient to scan the QR Code. No apps need to be installed for this.

Customers and employees simply need:
All data and documents as well as the application itself are stored in Microsoft Azure® hosted in the EU and stored and processed in accordance with GDPR.
tag your sites with smart ID

Streamline your operations

Enhance defect handling efficiency and minimize rework on construction sites.
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Scan QR code to access project data and documentation easily.

Utilize the integrated messaging feature to report:
  • defects
  • inspection results

Smartphones

Today's smartphones are professional communication devices with many sensors on board. Utilize smartphones and their built-in sensors for quick and easy acquisition of real-time data.

GPS
Video / audio
Operating status
VISUALISIERUNG

Interaktive Pläne

Mit einem Klick erhalten Sie schnellen Zugriff auf alle:
  • Daten
  • Zeichnungen
  • Spezifikationen
  • Schadensmeldungen
  • Handbücher
  • Serviceereignisse
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Inquiry

I am interested in the topic and would like to know more about it.
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